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GCS RMA Request

RMA Request

GCS SATCOM Products Division

Attn: Customer Service
Tel: (585) 742-9655

What kind of shipment is this? *

Customer Information

State/Province: *

Return-To Address

State/Province:

Equipment To Be Returned

Type of System:
Problem Information
Additional Details
Warranty Status
The Evalutation Fee will apply if: 
  • No fault is found with the warranty unit or non-warranty unit
  • The decision is made not to repair the non-warranty unit
  • The warranty claim becomes void due to damage caused by misuse
The RMA provided will only be valid for 6 months. After that time a new number or an extension must be requested.

If required information is not provided to confirm warranty status, equipment repair may not be covered.