TYLER TECHNOLOGIES® Computer-Aided Dispatch (CAD)
Tyler Technologies' CAD solution streamlines multi-jurisdictional dispatch for law enforcement, fire and EMS. Real-time data, proximity dispatching and robust mapping, including L3Harris radio location via StatusAware™, improve response times and safety. Empower first responders with instant updates, geo-verified addresses and seamless data sharing when every second counts.
EXACOM® Voice and Data Recording
Exacom’s HindSight™ 4 offers DoD/JITC-approved, cyber-secure recording for NG911, integrated with the VIDA® core to record Native P25 with caller location. Securely access recordings via web, tablet, or mobile with 14 search filters, shared resource security and quality assurance tools. Powerful dashboards and reports ensure seamless data management and actionable insights.
SMART RESPONSE TECHNOLOGIES Voice Transcription and Alerting
Smart Response® has transformed dispatch and situational awareness with accurate AI-based speech-to-text transcription, real-time translation and customizable keyword detection. Information sharing made simple with integrations to MCA members L3Harris, Exacom, Zetron and Convey911.
ZETRON® Fire Station Alerting
Zetron’s Fire Station Alerting integrates seamlessly with CAD systems to automate protocols and manage unit status with hundreds of I/O controls. Featuring touchscreen hardware and MAX Dispatch integration, it simplifies operations, enhances communication and ensures rapid, station-defined responses when seconds matter.
L3HARRIS Symphony™ Dispatch Console
L3Harris’ Symphony Dispatch Console delivers seamless workflows on a secure, ruggedized platform. With customizable displays, CAD integration via patented Baton™ technology and multi-tabbed modules for audio and emergency calls, it empowers dispatchers with innovative tools for efficient, reliable public safety operations.
ZETRON® MAX Dispatch Console
Zetron’s MAX Dispatch® Console offers an IP-based, highly reliable system with network redundancy and native P25/DMR support. Designed to reduce screen clutter and stress, it enables faster responses with minimal training. Seamlessly integrates with MAX Fire Station Alerting for streamlined operations.
GE® Outage Management
With over 25 years of outage management experience, GE empowers users to connect and orchestrate Outage Response workflow and processes across the Control Room, Business and Customer Operations and Field Operations. Move beyond traditional OMS, extending capabilities to additive solutions such as mobility, damage assessment and predictive analytics.