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PSPC Customer Care

L3Harris Public Safety and Professional Communications Customer Care

U.S./North America

  • Hours: 8am – 8pm EST
  • Phone: (800) 368-3277
  • Fax: (321) 409-4393
  • Email Us at PSPC_custfocus@L3Harris.com

U. S. Federal Government

  • Hours: 8am – 5pm EST
  • Phone: (800) 368-3277
  • Fax: (321) 409-4393
  • Email Us at PSPC_fedcustfocus@L3Harris.com

International

  • Phone: +1 (434) 385-2857
  • Fax: +1 (321) 409-4394
  • Email Us at PSPC_intcustfocus@L3Harris.com

Bringing You the Best in Customer Service

Track Shipment Status Online

For current shipment status anytime, 24 hours a day, 7 days a week.
Track Your Shipment

Product Registration

Use this simple online process to register your product to ensure that Harris has accurate customer information should you need to request warranty service. From the information provided, Harris can also contact you to convey information about your product.
Register a Product

Contract Vehicles

L3Harris PSPC holds multiple Indefinite Delivery, Indefinite Quantity (IDIQ) Contracts that customers can utilize to expedite their ordering process. Federal, state, and local agencies can employ our contract vehicles to purchase a wide range of services quickly and cost effectively.

Downloads

  • Customer Care Overview
    Customer Care Overview
  • U.S. Depot Repair Flat Rates
    U.S. Depot Repair Flat Rates
  • Canadian Depot Repair Flat Rates
    Canadian Depot Repair Flat Rates
  • Canada Equipment Warranty
    Canada Equipment Warranty
  • Canada Rechargeable Battery Warranty
    Canada Rechargeable Battery Warranty
  • US Return Request Form (RMA)
  • International Return Request Form (RMA)
  • Damaged Shipment Info
  • Service Parts Order Form
  • Equipment Order Form
  • Domestic Standard Conditions of Sale
  • Canadian Standard Conditions of Sale
  • International Standard Conditions of Sale
  • US Equipment Warranty
  • U.S. Rechargeable Battery Warranty